FAQs

We understand the questions that are asked most about English Rose Kitchens. However, if you have a question that is not covered here, please contact your approved English Rose retailer who will be able to answer your queries.

Where can I see displays of English Rose Kitchens?

Your local English Rose retailer will have a selection of displays and a full set of sample doors available for you to view. We strongly recommend that you view a display or sample door prior to purchasing your English Rose Kitchen.

Can I buy direct from English Rose?

Omega PLC are the manufacturers of English Rose Kitchens and only sell via specialist retailers who will use their extensive knowledge and expert design skills to produce the kitchen of your dreams.

What happens if I pay a deposit to a retailer for an English Rose Kitchen who then ceases trading before my kitchen is delivered?

In the unlikely event of this happening we run a Deposit Guarantee Scheme. This ensures that we will still supply your English Rose Kitchen furniture at the current manufacturer’s recommended retail price list, less the deposit paid on furniture, provided that the amount paid to the retailer does not exceed 50% of the manufacturer’s recommended retail price.

Do you charge for delivery?

No. We provide FREE* delivery, direct to your home and our two-man delivery teams will ensure your new kitchen is delivered with care and professionalism.

*minimum order value applies.

Do your kitchens carry a guarantee?

Yes, all English Rose Kitchens are supplied with a 10 YEAR GUARANTEE, providing you with complete peace of mind when purchasing your kitchen. English Rose Kitchens guarantees that for a period of ten years from the date of purchase that the kitchen cabinets and fascias (“the products”) manufactured by Omega PLC are free from defects in material and workmanship. English Rose Kitchens will supply replacement products for products that do not comply with this guarantee free of charge or, at our discretion, repair such products free of charge subject to terms and conditions.

How long will it take for me to receive my English Rose Kitchen?

Once the retailer has placed the order with us, your English Rose Kitchen will be delivered within 6-11 days. However, In-Frame Ivory and Country Lissa Oak and Walnut are available within 2-3 weeks and all Painted Kitchens are available within 3-4 weeks.